MR F

"I wanted to say thank you very much for the wine that you gave us as a "thank you" present even though I bought rather than sold through you.  Your token of appreciation was very much appreciated.  Sadly it's a shame I didn't know so much about Michael Antony when I put my house up for sale otherwise I would of seriously considered asking you to do it for me.  You are actually the only company whom I have written to in order to say thank you for your services etc.  I wouldn't hesitate once about using you.  I liked the way in which every single aspect (from initial contact to completion) that all your staff conducted themselves.  Thank you for all you did."